pg77 Terms & Conditions — What You Need to Know Before Using the Platform

1 General Terms & Conditions

By using pg77 (hereinafter referred to as the "Platform"), you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms constitute a legally binding agreement between pg77 and its users.

Pg77's Terms and Conditions are subject to change at any time. If you continue using the Platform after any changes, you will be deemed to have accepted the updated Terms. We recommend checking this page regularly.

This Platform is operated for entertainment purposes only. pg77 makes no guarantee of financial gain from gaming. Gaming always carries risk, and you may lose the full amount you invest.

2 Account Register

You must provide accurate and truthful information when registering on pg77. All details entered during registration — including your name, date of birth, mobile number, and email — must be correct. Registering with false information is a violation of these Terms and may result in account termination.

Each individual may operate only one account. If multiple accounts are found linked to the same person, pg77 reserves the right to close them at any time and the associated balances may be forfeited.

• Use a strong password when creating your account.
• Keeping your account secure is entirely your responsibility.
• Sharing your account with anyone else is strictly prohibited.
• If you forget your password, use the "Password Reset" option.
• If you notice any suspicious activity, contact our support team immediately.

3 Age Verification & KYC

You must be at least 18 years old to register an account on pg77. Use of this Platform by minors is strictly prohibited. pg77 may request documents at any time to verify your age and identity.

To complete the KYC (Know Your Customer) process, you may be required to submit the following documents:

• Scanned copy of National ID (NID) or passport
• Proof of address (utility bill or bank statement)
• Proof of payment method (mobile banking screenshot)

4 Deposit Policy

Deposits on pg77 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 300. Maximum deposit limits depend on your account tier and verification status.

Pg77 only accepts deposits from payment methods registered under the same name as the account. Funds sent from third-party accounts will be returned, and the account in question may be subject to investigation.

Deposits are generally not subject to any additional charges. However, some payment providers may apply their own fees, which are outside pg77's control.

5 Withdrawal Policy

To withdraw funds from pg77, you must first complete KYC verification. The minimum withdrawal amount is BDT 500. Withdrawals can only be made to the same payment method used for the original deposit.

Every withdrawal request is reviewed by our security team. Approved withdrawals are typically processed within 2–24 hours. However, in exceptional circumstances or when additional verification is required, processing may take longer.

• Withdrawals cannot be made directly from a bonus balance; wagering requirements must be fulfilled first.
• Withdrawals may be placed on hold if unusual betting patterns or suspicious activity are detected.
• Multiple withdrawals may be made in a single day, provided the total amount stays within the daily limit.
• New bets can be placed on an account while a withdrawal is being processed.

6 Bonuses & Promotions

Pg77's bonus and promotion offers are subject to specific terms. Accepting a bonus automatically activates the associated wagering requirements. The terms and conditions for each bonus are listed separately with every offer.

General Bonus Policy:

• A minimum deposit of BDT 300 is required to qualify for the welcome bonus.
• Bonus balances typically come with wagering requirements of 1x to 30x — refer to the terms of the specific offer.
• The same promotion cannot be claimed more than once.
• Bonuses have a limited validity period; any unused bonus will be forfeited after the specified time.
• Bonus benefits apply only to accounts that comply with pg77's Terms & Conditions.
• Pg77 reserves the right to modify or cancel any bonus offer at any time.

7 Gaming Rules

Each game on pg77 has its own rules, available within the game itself. RTP (Return to Player) information is displayed for every game. Game outcomes are entirely RNG (Random Number Generator) based and independently audited by a third party.

If a disconnection occurs mid-game, pg77 will determine the outcome based on the last confirmed game state. pg77's decision in such matters is final.

• The dealer's decision is final in Live Casino games.
• Transactions resulting from a system error are subject to review and reconsideration.
• In Sports Betting, bets are refunded if an event is cancelled.
• Progressive jackpot outcomes are governed by RNG and cannot be manipulated in any way.

8 Prohibited Activities

The following activities are strictly prohibited under pg77's Terms and Conditions. Any such activity, if detected, will result in account termination and forfeiture of the account balance:

• Using bots or automated software to play games.
• Attempting to hack or exploit the game system or its algorithms.
• Using multiple accounts to claim bonus offers (bonus abuse).
• Money laundering or transactions involving illegal funds.
• Colluding with other users to manipulate game outcomes.
• Fraudulent activity using the pg77 name or logo.

9 Account Closure & Suspension

Pg77 reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Violation of the Terms & Conditions.
• Failure to pass KYC verification or providing false information.
• Engaging in prohibited activities.
• Account inactive for an extended period (12 months or more).
• Self-exclusion at the user's own request.

Pg77 will make reasonable efforts to notify the user before closing an account. However, in cases of a Terms violation, the account may be closed without prior notice. Users will be given the opportunity to withdraw any legitimate balance before closure, unless forfeiture is required due to a violation .

10 Responsible Gaming

Pg77 is committed to responsible gaming. We want our users to enjoy gaming as entertainment, not develop a dependency. To that end, pg77's Terms and Conditions include a number of protective provisions.

Users can access the following features from their account settings:

• Deposit Limit: Set a maximum deposit limit per day, week, or month.
• Betting Limits: Set a maximum stake amount per bet.
• Session Limits: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a temporary break ranging from 24 hours to 6 weeks.
• Self-Exclusion: Suspend your account temporarily or permanently.

11 Privacy & Data Protection

Pg77 treats the protection of your personal data as a top priority. To learn how your information is collected, stored, and used, please refer to our Privacy Policy- for full details. By accepting these Terms and Conditions, you also agree to our Privacy Policy.

Pg77 never sells your personal information to third parties. However, information may be shared with relevant authorities when required by law or for security investigations.

• All transactions are secured with SSL encryption.
• Payment details are not stored on pg77 servers.
• Users may request the deletion of their personal data at any time.

12 Changes & Amendments

Pg77 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the Platform in advance. Continued use of the Platform after changes take effect will be considered acceptance of the updated Terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team. We are always here to help.